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Store Policy

Customer Care

Our mission  

The mission of Old World Charm is to foster the nostalgia for traditional values, lifestyle, health, practice and culture, as an antidote to the New World Order which has plagued modern society.

 

Our commitment  

In fulfilling our mission, Old World Charm strives at all times to provide the materials, products and supplies for Orthodox Christians living in the West to better fulfill their cultural and religious duties for themselves, their families, and their communities.

 

Policy Keeping

Old World Charm promises to keep its shipping and returns policies as stated on the shipping and returns page, for customer satisfaction.  

 

Communication  

The admin at Old World Charm believes it is his vital duty to answer the queries sent by customers via email, and to provide a voice call or telephone option if the customer requests it.

Privacy & Safety

Privacy Policy

Old World Charm ("we," "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used and disclosed by Old World Charm. This Privacy Policy applies to our website www.oldworldcharm.com.au and its associated subdomains (collectively our "Service"). By accessing or using our Service, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

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Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

 

Cookie: Small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember  information about you such as your language preference, or log-in information.

 

Company: When this policy mentions "company", "we", "us" or "our", it refers to Old World Charm, PO Box 394, Aldinga Beach SA 5173 Australia, that is responsible for your information under this Privacy Policy.

 

Country: Where Old World Charm or the owners/founders of Old World Charm are based, in this case Australia.

 

Customer: Refers to the company, organization or person that signs up to use the Old World Charm service.

Device: Any internet connected device such as a phone, tablet, computer, or any other device that can be used to visit Old World Charm and use the services.

 

IP Address: Every device connected the Internet is assigned a number known as the Internal Protocol Address. These numbers are usually assigned in geographic blocks. And IP Address can often be used to identify the location from which device is connecting to the internet.

 

Personnel: Refers to those individuals who are employed by Old World Charm.

 

Data: Any information that directly, indirectly or in connection with other information - including a personal identification number or identifiability of a natural person.

 

Service: Refers to the service provided by Old World Charm as described in the relative terms (if available) and on this platform.

Third Party Service: Refers to the advertisers, contest sponsors, promotional and marketing partners and others who provide our content or whose products or service we think may interest you.

 

Website: Old World Charm's site, which can be accessed via this URL www.oldworldcharm.com.au 

 

You: A person or entity that is registered with Old World Charm to use the services. 

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What information do we collect?

Name, username, phone numbers, email addresses, mailing addresses, job titles, billing addresses, debit/credit card numbers, age, password.

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How do we use the information we collect?

To personalize your experience, to improve our service, to improve customer service, to process transactions, to administer a contest or promotion or survey or other site feature, and to send periodic emails.

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When do we use customer information from third parties?
Only when third parties provide this information.

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When do we share the information we collect with third parties?

Only with third parties that are closely associated with our business such as advertisers, contest sponsors, promotional and marketing partners.

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When and where is information collected from customers and end users?

We will collect personal information that you submit to us. We may also receive personal information from third parties as described above. 

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How do we use your email address?

By submitting your email address you agree to receive emails from us. To unsubscribe from these emails, there is an unsubscribe option at the bottom of every email.

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Could my information be transferred to other countries?

We are registered and operate in Australia. But information collected via our website through interaction with you or with third parties may be transferred to our personnel working in other countries throughout the world, as well as to third parties. For example, your name and address will be supplied to Australia Post, which may in turn supply it to United States Postal Service.

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Is the information collected through our service secure?

We have physical, electronic and managerial procedures in place to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. 

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Can I update or correct my information?

Customers can update their information at any time via the forms on the website or through contacting us by email. 

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How long do we keep your information?

We keep your information only for as long as we need it to provide services to you. 

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Governing Law

The laws of Australia, excluding its conflicts of law rules, shall govern this agreement and your use of our service. Your use of our service may also be subject to other local, state, national and international laws. 

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Your Consent

By using our service, registering an account, or making a purchase, you consent to this Privacy Policy.

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Links To Other Websites

We are not responsible for the content of other websites that may be accessed from our website via links.

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Cookies

We use  cookies to identify the areas of our website that you have visited. Cookies help to make advertising more effective.

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Payment Details

In respect to credit/debit card or other payment processing details you hae provided us, we commit that this confidential information will be stored in the most secure manner possible.

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Wholesale Inquiries

Wholesale prices can be offered to businesses seeking to resell our products. This is usually 10% off for orders under AUD $1000 or USD $630, or 20% off for orders over AUD $1000 or USD $630. To establish a business relationship and guarantee these discounts, please contact us by email with the subject "Wholesale prices."

Payment Methods

Payment Methods

- Credit / Debit Cards 
- PAYPAL
- Offline Payments

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